District Goals & Tactics

Mission Statement

A leader for a sustainable community that fosters stewardship of the environment, local recreational assets and open space while delivering high quality programs and services with a focus of fiduciary responsibility and customer satisfaction.

GOAL 1

Be an effective steward of the environment and manager of the community recreational assets and open space.

Tactics

Implement and promote full recycle program within all aspects of District to include fuels, paper, recreational and landscaping supplies.
Promotion of Carry In Carry Out refuge in all park and facilities rentals and use.
Conversion and maintenance of bio-diesel fuel consumption in all District auto fleet.
Consideration and implementation of environmental design elements in all park development projects to encourage green space and watershed quality control.
Conversion and maintenance in energy saving techniques for lighting and District utility use.
Forecast and plan future parks and open space via City Land-Cash Ordinance processes.
Develop and maintain District repair, replacement and Capital Improvement Programs.
Implement and monitor a Parks Watch and Adopt a Park Program.

GOAL 2

Deliver a comprehensive portfolio of diversified, safe and high quality recreational programs and services towards identified needs of the community.

Tactics

Conduct various feedback mechanisms and evaluation strategies to identify customer needs and desired programs to offer.
Set forth benchmarks to offer new programs and eliminate those no longer a need.
Conduct analysis based on retrieved data to indicate programming trends, interests and gaps or duplication in recreational services.
Hire and train qualified and professionally certified staff to plan, implement and evaluate programs and services.
Obtain and maintain safety accreditation status with PDRMA.
Membership in the Fox Valley Special Recreation Association to provide inclusion to those individuals with special needs.
Promote and communicate programs and services being offered via seasonal publications, website and various media outlets.

GOAL 3

Govern and operate the District in a high regard of fiduciary responsibility by implementing sound fiscal management practices.

Tactics

Develop, approve, implement and monitor annual operations budget with focus on revenue generation and cost containment.
Develop and update Ten Year Financial Projection Model to plan effectively operational growth, capital needs and bond debt structure.
Implement effective investment strategy with sufficient but not excessive fund balances.
Effective and timely use of bonding authority when development and capital needs are identified.
Seek and secure alternative revenue sources in grants, sponsorships, in-kind services and partnerships to reduce the reliance on taxes.
Follow and update financial policies and procedures of District to ensure sound fiscal management of the District's assets.

GOAL 4

Deliver first class customer service within all facets of the District and be a responsive public service agency within the community.

Tactics

Create and foster agency culture at all levels of District with trainings, incentives and agreed upon standards of care towards striving for first class customer service.
Constant and consistent communications with internal and external customers via publications, web site and face to face interactions.
Encourage and seek out feedback from all stakeholders of the District and commit to be responsive to said feedback and allocate all reasonable resources to towards a response.
Demand outcomes and accountability from customer service efforts and benchmark desired improvements with actions.
Brand the image of the park district as a leader and committed agency to providing first class customer service within the community and beyond.
Enter into intergovernmental agreement where deemed in the best interest of the District and community at large.
Assign staff and board liaisons to the various community groups and organizations affiliated with the delivery of recreational services and community issues.

Revised 10-23-06 / Adopted 11-21-06